You don’t have to look further than our platform when searching for the best crypto betting sites, as we have compared and picked those with high-quality offerings. Sitting in one of the top spots is Cloudbet, a gaming site that has been going strong since its launch. To see if the platform is worth the hype, we registered, funded the account with $500, and explored its games, promotions, customer service, payment methods, and more. Our review yielded a library of over 3,000 titles, an intuitive user interface, and a no-wagering welcome bonus.
Legitimacy and Compliance: Is Cloudbet Casino Legit?
The online casino has various pages covering how it conducts its operations, including data gathering and storage. Reading these texts provides insights into what to expect from gambling on the site. For one, it permits one account per player and only runs in jurisdictions where online gaming is legal.
KYC Policy
All players must verify their accounts before the casino releases their first withdrawals. The process is usually swift, taking about 24 hours to complete, provided you supply accurate details that the operator can easily verify.
VPN Policy
As a VPN-friendly casino, Cloudbet allows players to access their accounts through these networks. However, since its services are limited to regions where gambling is legal, ensure that you set your location to one of such jurisdictions.
Responsible Gambling
While Cloudbet is committed to ensuring its players' safety, it doesn't have responsible gambling tools. You'll find a related tab on the site's footer that redirects you to BeGambleAware.
Customer Support
The live chat function is the most visible communication channel, as its icon floats on the bottom right corner of the desktop version. Tapping this opens a chat window where you’re connected with an agent that replies to your queries within two minutes.
This time frame can extend to seven minutes if there’s heavy customer traffic. Still, it’s worth noting that the casino’s support team comprises professionals who respond politely and promptly to your queries.
Emailing is a viable option if you are okay with waiting a few hours. For self-assistance, the casino included a help center with articles covering various topics. There’s also a blog with the latest details of the platform’s services.
User Experience and Navigation at Cloudbet Casino
Cloudbet keeps all its goodies hidden from members who aren’t logged in, only displaying basic information when you launch the site. However, creating an account and entering the casino is like stepping into a different virtual space. It maintains the same dark theme, but you’ll notice a more welcoming setting, with its controls well-situated for easy navigation. Swift-loading pages crown the website’s sleekness, making browsing through the online casino an exhilarating experience.
Mobile Experience
We were not disappointed when testing the casino on mobile devices; we expected nothing short of high quality. Sporting the same dark theme, the mobile version stands out with crisp graphics and an impeccable layout that makes it possible to locate and launch games with just two clicks.
Desktop (PC) Experience
The desktop experience takes your gaming session to a new level. You enjoy the high-end visuals and organization better thanks to a larger display. Interaction in live dealer games is better, as you can easily locate the chat icon on the grid while watching what happens at the table.