We’ve saved you the stress of searching for top crypto casinos by thoroughly evaluating platforms and presenting their offerings on our site. One of such brands is Rainbet. To provide you with the latest and most accurate information about the online casino, we registered, deposited $500, and tried out several of its titles. Based on our experience, Rainbet checks many of the right boxes, from featuring original games to having a rewarding VIP program.
Legitimacy and Compliance: Is Rainbet Casino Legit?
Rainbet works with a Curacao license, so it has established multiple rules to ensure players remain safe. One of these is ensuring that each customer opens only a single account. It also prohibits underage gambling, accepting only those who are at least 80%.
KYC Policy
While KYC isn’t compulsory, the casino reserves the right to demand verification any time. For this, you must submit copies of documents that prove your identity and show your address.
VPN Policy
At Rainbet, using a virtual private network to access the online casino is prohibited. Therefore, you risk account blockage if you use a VPN to enjoy the casino’s services. This limits your options to offerings available in your location. Also, gambling must be legal in your region for the platform to be accessible.
Responsible Gambling
While responsible gambling is a priority at Rainbet, it doesn’t have control tools. The only option it provides is self-exclusion, which prevents you from accessing your account for a set time frame.
Customer Support
We didn’t find an FAQ page, but email and live chat, two essential communication channels, were available. The live chat feature is pinned to the screen’s right bottom and appears as an option on the site’s left-sided column. Upon opening this, you’ll find a help section with a few articles covering payments. Then there’s the message section, which you visit to communicate in real time.
Chatting with an agent is the best way to get lightning-fast feedback, as the support team takes less than a minute to respond. Alternatively, you can send a message to [email protected]. Just note that while the casino is sure to respond to your email, it could take up to 24 hours.
User Experience and Navigation at Rainbet Casino
Rainbet’s deep blue theme, while reminiscent of most crypto casinos, has a more welcoming appeal and draws you in on your first visit. At first glance, the homepage looked cramped, with several tabs and player information on display. However, looking closely, you’ll find the layout extremely organized, requiring less than three clicks to launch a game.
Mobile Experience
Excellent graphics and top-notch organization are the first two things we picked up when testing the casino on iOS and Android. The mobile version also boasts fast-loading pages that facilitate seamless navigation, making it a breeze to launch games, make payments, and contact support. Based on our experience, the platform works best when you use a recent mobile operating system and have a strong internet connection.
Desktop (PC) Experience
A computer was the first device we used for testing the casino, and we can say that its functionality is outstanding. The display is much larger, allowing you to see more tabs at a glance. You also enjoy a more immersive session as you get a better view of slot grids and live tables.