There’s a good chance of encountering Stake Casino when searching for a Bitcoin gaming site. The site’s reputation precedes it, and for good reason. Ranked by us as one of the best cryptocurrency online casinos, Stake flaunts over 3,000 games, an intuitive website, original releases, and solid customer support. We confirmed these services after signing up and depositing over $1,500 to test the online casino.
Legitimacy and Compliance: Is Stake Casino Legit?
As a brand of Medium Rare N.V., Stake is a legitimate online casino. The platform operates with a Curacao license, proving that it has checked all the right boxes regarding safety and fairness. It also specifies everything about its operations on its terms and conditions page, including the responsibility of every registered player.
KYC Policy
We were quite disappointed to learn that KYC verification is compulsory before depositing on the site. The casino will request that you not only fill out your personal information but also provide proof of identity and address before making your first payment. This makes it impossible to play anonymously on the platform.
VPN Policy
Stake isn’t one of the VPN-friendly casinos where you can access the website with a private network. Doing this is considered fraudulent and could lead to the permanent closure of your account. This means that players are limited to only the games and offers the casino makes available at their location.
Responsible Gambling
The gambling operator values responsible gaming, and this is evident in its provision of control tools. Visit the gambling page to set a loss or wager limit for a specific period. There's also a budget calculator where you use your income and expenses to determine the best amount to spend on your gambling activities. If you need to self-exclude, you can make a request, and the customer support team will email you the instructions for restricting your account.
How Helpful Is Stake´s Casino Customer Support?
Stake Casino's customer support is exemplary, offering multiple channels for prompt assistance. Email is one of these mediums, with responses within a few hours addressing player queries comprehensively. The live chat feature is even more rapid, with response times consistently within two minutes or less, providing real-time solutions.
The operator maintains a robust online presence on social media platforms like YouTube and Twitter, enhancing community engagement. Their blog serves as a valuable resource. You'll find insightful details about the casino, promotions, and industry trends here. Additionally, a help center features detailed articles covering various topics.
User Experience and Navigation at Stake Casino
Stake features the dark theme that has become commonplace with crypto casinos but has a sleek touch that exudes sophistication. Surfing through the site is akin to exploring a high roller's elegant environment, creating a buildup of excitement. Interestingly, the website has a basic layout, allowing players, including first-time users, to locate games with just a single click.
Mobile Experience
The casino's mobile version delivers a seamless and immersive gambling experience on the go. Optimized for various devices, it offers a user-friendly interface with a responsive design and intuitive navigation. Therefore, players can effortlessly access their favorite titles, manage accounts, and enjoy exclusive promotions without hassle.
Desktop (PC) Experience
Stake Casino's desktop version provides a robust and feature-rich platform for online gambling enthusiasts. Offering a comprehensive selection of games, from classic slots to live dealer experiences, the interface boasts intuitive navigation and a visually appealing design. The desktop site of Stake Casino reflects a commitment to quality, ensuring a satisfying and immersive gaming environment for users seeking entertainment.
