Rocketpot

In the following sections, we are going to tell you all the important details of the terms and conditions of Rocketpot casino, so you won’t have to lose hours in going through the “boring stuff”.

KYC Policy

After careful reading of the T&C and speaking with the managers of Rocketpot, we found out that the KYC procedure can be requested in the following circumstances: After a withdrawal that exceeds 2,000 USDT. Random checks so the security team of the casino can validate your account activity and prevent fraud. Regulatory Compliance - In alignment with the mandates of the casino’s gaming license.

VPN Policy

This is something of huge importance because nowadays, people tend to travel more than ever, and we can often go to locations where a certain Bitcoin casino is inaccessible. Rocketpot doesn’t want to cause additional trouble to its players, and that is why it accepts utilizing VPNs. That means that you can freely travel and enjoy the best crypto casino games as you go. However, keep in mind that you are not allowed to open an account if you come from a restricted country.

Speaking of customer support here, we would say that Rocketpot has a great support team. First, we would mention the super-helpful live chat feature. Every time we had a question, the agents were replying within 30 seconds, and depending on the complexity of the question, we were either receiving the answers immediately or up to 2-3 minutes. However, keep in mind that the live chat agents are not working during late hours (CET zone), so if you have any questions, it is better to “shoot” during daytime in Europe.

Also, the Help Center can be helpful because there are several categories (each with 2-4 articles) and a search function that can help you find the answers more easily.

Rocketpot has an intuitive website, which is easily noticeable once you visit the casino. While the graphics are not with the highest standards, we would say that the side menu is really helpful and you can use it to visit any casino page without an issue. Something that we really like here is the option to play PvP Poker, and if you want to do that, just click on the “Poker” button in the side menu.

Mobile Experience

Being able to play casino games on mobile is definitely a crucial factor nowadays. Rocketpot doesn’t have mobile apps, but you can directly log in to the casino via your mobile browser by using your login credentials. We tested dozens of games (Slots, Originals, and Live Casino games) for more than 4 hours on iPhone 11 and we were pleased with the simplicity of the design. While playing the mobile Bitcoin games, we didn’t encounter any bugs, which is a thing that we highly value.

Desktop (PC) Experience

Most of the games we tested at Rocketpot were by using a PC. Our experience of the desktop casino was flawless, and we always found what we were looking for within seconds. That is why we advise you to use the search function in the top right, or the side menu on the left. All of the games were loading super fast, but keep in mind that if you have a slower internet connection, it can take up to several seconds before a game loads.