Today, we will speak of Coinplay, an all-in-one gambling platform on the rise. You name it: betting on sports, playing casino games, participating in casino tournaments! All of this, and much more, can be done at Coinplay, plus, you will be welcomed by fantastic bonuses with a maximum bet of 500 USDT. To write this review, we checked every detail, and we found out that those of you who love playing live casino games at the best crypto gambling sites are going to be the most satisfied, due to the extensive number of these games!
Legitimacy and Compliance: Is Coinplay Casino Legit?
As always, we did a thorough check of Coinplay’s policies. While doing so, we discovered some good and some bad policies. For example, the fact that KYC is not needed and that there are no daily/weekly/monthly limits, just a single transaction limit of a whopping 350,000 USDT, gives a big “plus” for this casino. Also, the type of deposit bonus, its terms, and the sports cashback are more than fair. We don’t like that VPN is not recommended and that there are some poor responsible gambling measures.
Is it safe to play at Coinplay Casino?
Coinplay casino has a good reputation among crypto casino gamblers. One of its biggest advantages is its fast payouts and the bunch of safety measures. By safety measures, we are speaking of the option to turn on/off email login, to end all sessions, to turn on 2FA and security questions and to see the IP address of all your current/recent sessions.
KYC Policy
Coinplay is a crypto gambling platform that is not strict when it comes to verification. To make a withdrawal, you will need a verified email address (if using one) or only a crypto wallet which you use to log in directly. But, as with other Bitcoin casinos, in some circumstances, the casino might ask you to verify your account by sending proof of ID and address.
VPN Policy
If you have any problems logging in, it is recommended to first speak to the customer support team of Coinplay (you can also speak to live chat agents without logging in). So, under any circumstances, do not try to log in by using VPN software (without being allowed by the support team) because you may end up having trouble when withdrawing.
Responsible Gambling
Gambling is fun, that’s a fact, but being a responsible gambler can be a more challenging task for some of you. Coinplay casino does not offer some extraordinarily responsible gambling measures. Instead, here, you can ask only for a Cooling-Off Limit and a Self-Exclusion Limit, which must be requested via the support email.
Coinplay Casino's Customer Support
When the time comes to need support, your best bet should be the live chat option. Yeah, we like the part of it that it operates 24/7, and there is almost always an available agent. But, what we don’t like is that sometimes you will have to wait for a few minutes before you get a reply, and some chat agents can overuse the copy-paste function for the terms and conditions. Also, you can try using the FAQ page, just be advised that some of its pages are not working at the moment.
User Experience and Navigation at Coinplay Casino
Coinplay has a simple website, and most of the players, especially newcomers, will be satisfied with its elements. Its design uses darker colours that combine well, but the whole site lacks some level of “sharpness” and higher quality. Use the main tab to switch between sports betting and casino play easily. Also, the filters are not optimized, and they close when you move the mouse pointer away from them (in desktop mode).
Mobile Experience
To enjoy the best mobile casino experience, we advise you to install the corresponding mobile app (which we did on iPhone 14 Pro and Samsung Saga), even though the iOS version is still in test mode. You are going to immediately notice that this Bitcoin casino prioritizes a mobile-first approach. However, in our opinion, casino games should be more accessible since these mobile apps focus on sports betting.
Desktop (PC) Experience
After checking every single page of the desktop version of Coinplay casino, we have to say that we prefer the mobile apps. Not to get misunderstood, the website is nice and operates smoothly; it’s just that some details should be improved in the desktop version. The design and the game filters are some of them. However, we also didn’t like that whenever you open a new page, at first, you will see the casino’s footer for a second before the rest of the page loads (it happens both on a Macbook Pro 13” and HP Envy 15” laptops).