Ybets is a great online casino with 6,000+ titles, generous bonuses, and round-the-clock customer support However, it has some drawbacks. During our review, we discovered that Hacksaw titles had a 92% RTP average. Additionally, we weren't able to close the pop-up on what crypto to select during gameplay at some point — fair play to Ybets as they resolved this issue after we complained. Overall, Ybets is the spot to be if you seek rewarding and immersive gambling offerings.
Legitimacy and Compliance: Is Ybets Casino Legit?
Before transacting and gaming at Ybets, we went on an adventure to see if the cryptocurrency casino was indeed legitimate and reliable. This commitment saw us head to its comprehensive T&Cs page. After reading through, we reached these conclusions:
- T&C: Detailed and integrates clear terms. Our rating for this segment is a strong 4. Ybets receives this rating for categorizing its caveats into several sections. Nothing is vague, portraying Ybets' high level of fairness.
- License: The Philippine Amusement and Gaming Corporation (offshore gaming license number: 0025/sw0er)
- Reputation: A new online casino with multiple reviews, most of which are positive.
- Complaints and User Reviews: User reviews on Ybets are mostly sterling, with the platform receiving four to five stars from users. If you've got issues with the site, leave a comment under this review and our experts will reach out to you.
KYC Policy
- KYC Trigger Points: Withdrawals, site abuse, and security system red flags
- Document Requirements: Level 2: ID confirmation Level 4: Proof of funds
- Reasons for KYC: Combating identity theft, preventing bonus abuse, preventing underage gambling, complying to gambling standards in select jurisdictions, and cementing legitimacy.
- KYC Process: At Ybets, you won't need to fulfill KYC checks except the operator demands it. If that's the case, you'd need to forward required documents to kyc@ybets.net. Once you've sent these documents across, the platform will verify them. Although Ybets aims to verify accounts immediately, players might wait for up to 10 business days for the operator to verify their details.
VPN Policy
- Casino's VPN Policy: Not allowed.
- Player Advice: Using a VPN goes against Ybets' Terms of Service. Although you can use a Virtual Private Network to access the platform, don't do it. If you do and are caught, there's a high chance the casino will permanently suspend your account.
Responsible Gambling
Ybets has responsible gambling tools to ensure you don't get addicted to real-money wagering. Here, you can place gambling limits to restrict how much you spend at the casino. If you feel you can't control your wagering activities, you can seek self-exclusion. Ybets also provides an account closure function that bars your access to the platform.
- Limit tools (deposit, wager, time, and loss limits): Yes (gambling limits)
- Self-exclusion: Yes
- Cool-off tool: No
- Self-assessment: No
Customer Support at Ybets
Ybets doesn't have an FAQs section, unlike the many online casinos we've reviewed. However, the platform makes up for this seeming drawback with support routes via the live chat and email.
During our stream, we didn't want to activate bonus money and wanted to test out the casino with real money that wasn't subject to wagering requirements. After asking support via the live chat how to go about this, we received a response almost immediately. This swift reply time frame helped us forge ahead into our Ybets adventure without doubts.
If you've got issues at Ybets, we recommend using the live chat functionality. When we sought help via email, we received a response after some hours. At the time of writing, Ybets doesn't have a social media presence.
User Experience and Navigation at Ybets Casino
- Ease of Navigation: The site is seamless to navigate, with icons at accessible points.
- Registration Process: Ybets has a one-page registration form. Enter your email address and password, click on the relevant checkboxes, and hit the JOIN button.
- Game Access: You can go through the lobby without hassles. However, launching a game isn't a one-tap affair.
- Loading Times: Pages and games load quickly when you've got a stable internet connection.
- Special Features: You can open and collapse the menu in one click. There's also a Search function to find your favorite games seamlessly.
Mobile Experience
We tested Ybets on Android and iOS devices. Although the platform doesn't have a dedicated application yet, we could navigate the site seamlessly on web browsers. Ybets' user interface is clutter-free and adopts a red-white-black color scheme that's easy on the eyes. Like the desktop site, pages load quickly and you won't encounter glitches during gameplay.
