If you are searching for a popular Dice gambling site where you can also play Bitcoin slots, look no further. TrustDice is a casino that ranks higher than the majority of most popular crypto casinos and has a sky-high reputation. During the years of existence, more than 500,000,000 bets have been placed on TrustDice, and more than 30,000,000 USDT have been withdrawn! Also, the option to deposit in 9 currencies and directly swap hundreds of altcoins into popular cryptos is another showcase of how a crypto gambling site should function!
Legitimacy and Compliance: Is Trustdice Casino Legit?
After conducting an in-depth investigation of TrustDice policies and terms & conditions, we have to say that we have divided opinion. While we really commend the casino’s commitment to transparency, fast payouts, and acceptance of VPN software, we think that some practices are not fair. For example, if the casino asks you to verify your account and you don’t send the documents within 72 hours, the casino has the right to close your account. Also, the maximum win per game round/bet is 200,000 USDT, and the only responsible gambling measure you can enjoy is Self-Exclusion.
Is it safe to play at TrustDice Casino?
TrustDice is indeed a safe place for Bitcoin gambling, and that can be seen by the 4.5/5 rating on TrustPilot. So far, this Bitcoin casino has paid more than 30,000,000 USDT and shared more than 2 million USDT in profits with its players. Also, more than 500 million bets have been placed on the platform so far, and 99.4% of the withdrawals are processed within a few minutes.
KYC Policy
Since we created our account at TrustDice casino, we made 4 deposits, and then we made 1 withdrawal of 1,300 USDT, which was credited within 40 minutes. Until now, we haven’t verified our account. Also, we found out that you will have to complete the KYC procedure only in some rare cases. In such a case, the compliance team of TrustDice will send you an email, and you will have to send the requested documents as a reply to that email.
Customer Support and Assistance
If you ever need help at TrustDice, go for the Live Chat. First, you will be contacted within a minute, and in most cases, you won’t have to wait longer than 2-3 minutes to get an answer. Also, the live chat agents are doing their best to be as friendly as possible, making you not hesitate to contact them again.
Another way to get help is to visit the casino’s Help Center, which is available in 7 languages. There, you can find lots of articles, especially for new users. However, we want to add that, at the moment, the “Contact Us” button in the casino’s footer is not working.
Usability and UX
The main color of TrustDice is purple, which has been the most sacred color through the centuries and still represents royalty. To navigate this Bitcoin casino just use the top menu, and you won’t have any problems. If you want to use the live chat or the public chat, look for them in the lower right corner. We would say that the design of the game’s featured images is spectacular, and the casino has the right balance of elements/features. However, we think that TrustDice’s homepage can be built better in a way where players can directly jump into games, especially online slots.
Mobile Experience
To play casino games on the go, you will need to visit TrustDice’s website and log in. Then, you can easily navigate by using the bottom menu and the side menu, which opens by clicking on the burger menu. Everything else will come intuitively to you because it is designed in that way. Also, all the games that we tested on our iPhone 14 Pro and Samsung Galaxy Note 20 were working perfectly.
Desktop (PC) Experience
Except that the casino’s homepage is more informative rather than enticing, we can proudly say that the designers of TrustDice casino deserve nothing but praise for their exceptional work. When you play a game, it will be opened on a huge part of your desktop so that you can immerse yourself in its features. In our case, we tested the casino on 4 desktop PCs, each with a different screen size, and every game we tried was displayed seamlessly.
