Since going online in 2022, Metaspins has positioned itself close enough to be considered one of the best crypto gambling sites. Their online reviews are not that bad, either. So what makes them so liked?
Well, as you will find out, the platform stands out for its welcoming atmosphere and a modern, built-in crypto shop. It offers 24/7 customer support and hosts popular slots and live casino games.
But are there any drawbacks? To answer that question, we created an account, subscribed to their welcome bonus, and deposited a lot. To find out how that turned out, keep reading. We’ll uncover everything we learned about them.
This is a licensed online casino. They partner with reputable studios, payments are fast, and sensitive information is encrypted. Game selection is top-notch, with thousands of slots and live dealer games available.
Legitimacy and Compliance: Is Metaspins Casino Legit?
Metaspins welcomes players from all over the world. To legally play here though, you must be at least 18 or your country's legal age. Remember, duplicate accounts are not allowed, and breaking this rule or providing false details might lead to issues with profile verification, or even the loss of your winnings. Other important account policies include the following:
VPN Policy
Due to your country’s regulations, certain game providers might not be available, so using a VPN is the way to go. Metaspins specifies that their players are allowed to use VPNs, to bypass country blocks, and keep your location private. TunnelBear has a free 2GB monthly subscription plan. NordVPN is better, but it is a paid service. All you have to do is download the software to your device, and set the location in an allowed jurisdiction like Malta, Ireland, or New Zealand.
KYC Policy
Metaspins is a licensed and regulated online casino. As such, they are obligated to have their player’s accounts verified. This is done through a process known as KYC (Know Your Customer). Upon reaching a certain playing level, you will be asked to send over some documents. Included are a government-issued ID, and a recent proof of residency. The latter can be a utility bill, or bank statement, in your name.
Responsible Gambling
The casino has taken important measures to ensure the well-being of vulnerable individuals. They provide the options to set deposit limits, or self-exclude, either temporarily or permanently. To set a limit or close your account, you have to send a message to chat agents. They can suggest filtering tools to prevent your access to gambling sites in the future, or provide contact details of trusted resources like BeGambleAware and. Remember to consider online gambling as a way of having fun, play responsibly, and don’t chase losses.
Is it safe to play at Metaspins Casino?
It is ok to doubt the trustworthiness of an online casino, not all of them play by the rules. So, based on our first hand experience, is Metaspins legit? Absolutely. After a thorough evaluation we found that MetaSpins meets all the right criteria. Here’s how it went for us: We kicked off our journey by making an initial deposit of 0.000029 BTC, which at the time of writing amounts to $200. Since our purpose is to test as many features in the casino, we subscribed to their welcome bonus, which was promptly credited as soon as our Bitcoin settled in the casino account. The catch? A wagering requirement of $10,000. Unfortunately, luck wasn't on our side with that deposit, and we didn't come close to meeting the target. So we gave it another shot, depositing $100, this time with no bonuses attached. Most of the deposit went on some $5 spins on "Big Bamboo '' and luckily, we hit the Golden Bamboo Feature ( rewarded with an instant win prize worth 120x the bet value). We cashed in $600 thanks to that bonus. And after spending over $100 in Lightning Roulette, we decided it was time to withdraw. The process was easy and the $500 was in our wallet within just an hour. On your way to Metaspins Casino? Keep reading to learn everything you need to know before creating an account.
Security
SSL Certificate: Metaspins.com uses a valid SSL certificate issued by E1 (under the Let's Encrypt authority) to ensure secure connections, and encrypt sensitive details. All components of the certificate chain are correctly installed. RNG Software: Games are tested for fairness and transparency and are built based on an RNG (Random Number Generator) software. Owned by Metaspins N.V: Licensed and regulated by the Curacao gambling authority, under the License No. 365/JAZ. Two-Factor Authentication (2FA): Safety feature that prevents unauthorised access to players’ accounts.
Customer Support
For any questions or uncertainties you might have, don’t hesitate to contact Metaspins live chat customer support. They’re online 24/7 and ready to help! During our stay at the casino, we had the pleasure to chat with two of the best agents in the entire industry: Chiara and Bradley. They helped us with anything: from checking for free spins, to making our first crypto deposit, to cashing out some winnings later on.
Live chat, like the entire platform, is available in different languages, including English, French, German, Norwegian, Portuguese, Spanish, and Finnish. The agents however, will go the extra mile, and use translation services to assist you in your native language. Isn’t that sweet! Additionally, you can learn more about the casino from their Help Center, or email management at [email protected].
User Experience and Navigation at Metaspins Casino
Metaspins is compatible with every device, regardless of the operating system or screen size. Navigation feels intuitive, making it easy to move around the platform. Some unique touches that you might find interesting include the Player-to-Player chat, letting users talk directly; the built-in crypto store, allowing you to purchase crypto with traditional payment methods, and the game categorization, which helps players find games faster.
Mobile Experience
The site doesn’t have an official mobile app yet, but you can visit the platform from your favorite browser. For more direct access, you can add their website to your smartphones’ home screen.
iPhone: Open Safari, navigate to the site, tap the share icon, and select “Add to Home Screen.” Android: Open Chrome, go to the site, tap three dots (menu), and select “Add to Home screen.” We have tested the site on different smartphones, including an iPhone 13 Pro Max and a Samsung Galaxy S22 Ultra, and faced no issues. Games ran smoothly, and different sections of the platform loaded fast.
Desktop (PC) Experience
We’ve run tests on various desktop configurations. The games load fast, while also preserving the quality of graphics and sound. For instant access, drag the website’s URL to your desktop, to create a shortcut.
On Windows: You can also pin the site to your taskbar. Once it’s open in your browser, right-click the icon on your taskbar and select ‘Pin to taskbar’. On MacOS: Drag the website URL directly to your dock. The site’s built-in features, like live chat, deposit page, or game categorizations, are more easily accessed from a desktop. But nothing can beat the convenience of playing on the go from a smartphone.